2009 STERLING ACTERRA Recalls (6)
- Campaign:
- 09V451000 on 11/23/2009
- Component:
- Engine and engine cooling
- Manufactured:
- 04/03/2007 - 07/14/2009
- Affected:
- 101
- Defect:
- Daimler trucks is recalling certain model year 2008 through 2010 freightliner m2, custom chassis mt55, and sterling acterra vehicles manufactured between april 4, 2007 and july 15, 2009, equipped with cummins isc cm2150 and isl cm2150 model diesel engines. the vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. due to an issue with the logic in the ecm software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in "inhibit" mode when it is not.
- Consequence:
- This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.
- Correction:
- Daimler trucks is working with cummins to repair the engines free of charge. please see cummins' defect report 09e-046. the safety recall is expected to begin during november 2009. owners may contact cummins at 1-800-diesels (1-800-343-7357) or daimler trucks at 1-800-547-0712.
- Notes:
- Daimler trucks recall no. fl-565.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 10V322000 on 07/12/2010
- Component:
- Steering:column
- Manufactured:
- 09/08/2008 - 04/19/2009
- Affected:
- 6,325
- Defect:
- Daimler trucks (dtna) is recalling certain model year 2009 and 2010 freightliner business class m2, sterling acterra, a-line, and l-line heavy trucks manufactured from september 8, 2008 through april 20, 2009 equipped with trw igen3 intermediate steering columns. the weld around the igen3 steering shaft tube that secures the spline tube to the intermediate tube may be mislocated (i.e., not fully over the seam created when the tubes are pressed together.)
- Consequence:
- Mislocated welds may result in torsional and axial strength falling below acceptable levels. this condition could result in separation of the steering column, loss of steering control and a vehicle crash without warning.
- Correction:
- Dtna will notify owners and the buses will be repaired free of charge. the safety recall began on december 23, 2010. owners may contact dtna at 1-800-547-0712.
- Notes:
- Dtna's recall campaign number is fl-582.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 10V341000 on 07/26/2010
- Component:
- Engine and engine cooling
- Manufactured:
- 09/04/2006 - 06/29/2010
- Affected:
- 5,743
- Defect:
- Daimler trucks is recalling certain model year 2007 through 2011 freightliner, fccc, sterling, and western star heavy trucks manufactured from september 5, 2006, through june 30, 2010, equipped with specific mbe900 epa04 and epa07 model engines. the intake air grid heater may short circuit and fail due to excessive internal temperatures.
- Consequence:
- A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
- Correction:
- Daimler trucks will notify owners and dealers will repair the buses free of charge. repairs will be performed by detroit diesel corporation authorized repair facilities. the safety recall is expected to begin on or about july 29, 2011. owners may contact daimler trucks toll-free at 1-800-547-0712.
- Notes:
- Daimler trucks' recall campaign number is 10c-5.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 10V472000 on 10/11/2010
- Component:
- Engine and engine cooling
- Manufactured:
- 10/04/2006 - 05/11/2010
- Affected:
- 58
- Defect:
- Daimler trucks is recalling certain model year 2007 through 2010 freightliner business class m2, custom chassis mt45, s2 chassis, and stering acterra vehicles manufactured from october 5, 2006, through may 24, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. engine software may not react properly to certain aftermarket treatment device fault codes. the software may unnecessarily shutdown a vehicle or may fail to shutdown a vehicle with an aftermarket device over-temp fault.
- Consequence:
- Unexpected shutdown of a vehicle may increase the risk of a crash. overheating of the aftertreatment device without engine shutdown may result in a fire.
- Correction:
- Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. the safety recall began on december 30, 2010. owners may contact daimler trucks at 1-800-547-0712.
- Notes:
- Daimler trucks' recall campaign number is 10c-6.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 11V173000 on 03/14/2011
- Component:
- Engine and engine cooling
- Manufactured:
- 08/17/2006 - 07/06/2010
- Affected:
- 50
- Defect:
- Daimler trucks is recalling certain model year 2008 and 2009 freightliner business class m2 and sterling acterra emergency vehicles manufactured from august 18, 2006, through july 7, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. engine software may not react properly to certain aftermarket treatment device fault codes. the software may unnecessarily shutdown a vehicle or may fail to shutdown a vehicle with an aftermarket device over-temp fault.
- Consequence:
- Unexpected shutdown of a vehicle may increase the risk of a crash. overheating of the aftertreatment device without engine shutdown may result in a fire.
- Correction:
- Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. the safety recall began on march 25, 2011. owners may contact daimler trucks at 1-800-547-0712. this safety recall campaign is an expansion of a previous recall (please see 10v-472).
- Notes:
- Daimler trucks' recall campaign number is 10c-6.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 11V455000 on 09/05/2011
- Component:
- Engine and engine cooling:engine
- Manufactured:
- 06/22/2004 - 03/14/2011
- Affected:
- 43
- Defect:
- Daimler trucks north america is recalling certain model year 2005 through 2012 freightliner m2, sterling acterra, 7500 & 8500, and thomas built hdx vehicles manufactured from june 23, 2004, through march 15, 2011, equipped with specific mbe900 epa04 and epa07 model engines. the intake air grid heater may short circuit and fail due to excessive internal temperatures.
- Consequence:
- A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
- Correction:
- Daimler trucks will notify owners, and dealers will repair the vehicles free of charge. repairs will be performed by detroit diesel corporation authorized repair facilities. the safety recall began on september 12, 2011. owners may contact daimler trucks toll-free at 1-800-547-0712. this recall is an expansion of a previous recall, campaign number 10v-341.
- Notes:
- Daimler trucks' recall campaign number is 10c-5.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
2009 STERLING ACTERRA TSBs (95)
- Bulletin:
- SB-60-22
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Sterling: new medium bias air springs (18-52651-000) superseded low bias air springs (18-40977-000) in production on 12/15/08. if replacing one air spring, do not match a low bias air spring with a medium bias one. the two types of air sp
- Bulletin:
- SB-31-4
- Component:
- 020000 suspension
- Summary:
- Sterling truck: airliner suspension six piece bolted service crossmember. six piece bolted service cross members are an improved, more durable service replacement for five piece welded cross members, or bolted five piece service cross mem
- Bulletin:
- SB-46-10
- Component:
- 013000 steering:gear box (other than rack and pinion)
- Summary:
- Sterling: trw tas85 steering gear internal leakage test. some trw tas85 steering gears have been equipped with an internal relief valve. these steering gears are typically installed with power steering pumps that have a pressure relief r
- Bulletin:
- ICI-10-025
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Daimler trucks: the 294 bolt is deemed serviceable and there is a procedure for replacing it. *rm
- Bulletin:
- SB-49-13
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Daimler trucks: there are new cgi bellows, because the current ones are prone to failure. *rm
- Bulletin:
- SB-32-17
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Freightliner: the rear suspension air spring has been redesigned. *rm
- Bulletin:
- SB-35-10
- Component:
- 021600 suspension:front:wheel bearing
- Summary:
- Freightliner: instructions on how to lubricate the wheel bearings. *rm updated on 4/27/2012. *js
- Bulletin:
- sb2080
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Sb2080 australian cst m1400 isolated radiator retrofit
- Bulletin:
- 14-036
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-036-dlr dtna & jad highlights - q3
- Bulletin:
- 14-038
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-038 additional detroit standard repair times
- Bulletin:
- 14-039
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-039 new detroit standard diagnostic times
- Bulletin:
- 14-040
- Component:
- 060000 engine (pws)
- Summary:
- 14-040 additional detroit clos for the heavy duty engine platform
- Bulletin:
- 14CSA20
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa20 egr valve actuator kit p/n e23539699
- Bulletin:
- 14CSA21
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa21 holiday schedule for the detroit customer support center ?
- Bulletin:
- 14CSA22
- Component:
- 114000 electrical system:wiring
- Summary:
- 14csa22 dtna chassis wiring diagrams
- Bulletin:
- 14CSA23
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa23 csc announces ?tech tips? ? ddcsn
- Bulletin:
- 14TL7
- Component:
- 354000 equipment:mechanical
- Summary:
- 14tl7 dd platform flywheel housing runout tool w470589032100
- Bulletin:
- 14TL8
- Component:
- 350000 equipment
- Summary:
- 14tl8 torcup? non-impacting torque tool.
- Bulletin:
- 14TL9
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14tl9 special tool warranty program.
- Bulletin:
- 14-040A
- Component:
- 060000 engine (pws)
- Summary:
- 14-040_additional_clos additional detroit clos for the heavy duty engine platform
- Bulletin:
- 14-039A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-039_additional_sdts new detroit standard diagnostic times
- Bulletin:
- 14-038A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-038_new_srts additional detroit standard repair times.
- Bulletin:
- 14WO-9
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14wo-9_warranty_access detroit new user warranty access request
- Bulletin:
- 14-029
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-029 new detroit standard diagnostic times
- Bulletin:
- 14-017R
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-017r revised: detroit addition of admin time
- Bulletin:
- 0224-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 0224-14 spn 1590 fmi 9 - cpc- all years february 2014
- Bulletin:
- 0233-14
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 0233-14 spn 51 fmi 2 - all years
- Bulletin:
- 0215-14
- Component:
- 090000 fuel system, other
- Summary:
- 0215-14 check for rough running or stalling - three-filter fuel system
- Bulletin:
- 0202-14
- Component:
- 090000 fuel system, other
- Summary:
- 0202-14 symptom diagnostics - hard start no start - two-filter fuel system
- Bulletin:
- 0229-14
- Component:
- 060000 engine (pws)
- Summary:
- 0229-14 symptom based diagnostics - oil separator
- Bulletin:
- 0219-14
- Component:
- 090000 fuel system, other
- Summary:
- 0219-14 metal in fuel
- Bulletin:
- 0228-14
- Component:
- 060000 engine (pws)
- Summary:
- 0228-14 engine oil leaks - oil dye method
- Bulletin:
- 15-029
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- _warranty recognition program - coming soon
- Bulletin:
- 15-028A
- Component:
- 060000 engine and engine cooling
- Summary:
- 15-028 new detroit coolant line srts
- Bulletin:
- 12-038
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 12-038-dlr - no problem found - policy claims - during basic vehicle chassis or base engine coverage
- Bulletin:
- 12-039
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 12-039-dlr owl pre-approval's time frame increases to 60 days
- Bulletin:
- 12-040
- Component:
- 162000 structure:body
- Summary:
- 12-040-dlr roof fairing removal program
- Bulletin:
- 12CSA30
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 12csa30 power service literature comments
- Bulletin:
- 12-027
- Component:
- 111000 electrical system:battery
- Summary:
- 12-027-dlr detroit and alliance like batteries are now interchangeable
- Bulletin:
- 16-007
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- canadian warranty parts return address change
- Bulletin:
- 16-008
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- new detroit bearing failure analysis standard diagnostic time
- Bulletin:
- 16-009R
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 16-009r_owl enhancements
- Bulletin:
- 16-011
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 16-011 new detroit camshaft housing seal standard repair time
- Bulletin:
- 16TS7
- Component:
- 080000 fuel system, diesel
- Summary:
- 16ts7 reman diesel particulate filter serial number
- Bulletin:
- ICI14-013
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Ici14-013-dlr fl655 - revised interim bulletin
- Bulletin:
- 14-022
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-022 pre-approval threshold increase from $2,500 to $5,000 usd
- Bulletin:
- 14-023
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-023 detroit axles pre-approval changes
- Bulletin:
- 14-024
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-024-dlr dtna & jad highlights - q1 & q2
- Bulletin:
- 14-026
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-026-dlr selectruck warranty enhancements
- Bulletin:
- 14-027
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-027 detroit's new consolidated labor operations (clos
- Bulletin:
- 14-028
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14-028 remy extended coverage direct file
- Bulletin:
- 712-14
- Component:
- 060000 engine and engine cooling
- Summary:
- 712-14 engine coolant temperature
- Bulletin:
- 714-14
- Component:
- 060000 engine (pws)
- Summary:
- 714-14 symptom diagnostics - low engine compression
- Bulletin:
- 715-14
- Component:
- 060000 engine and engine cooling
- Summary:
- 715-14 symptom diagnostics - coolant los
- Bulletin:
- 14TS19
- Component:
- 090000 fuel system, other
- Summary:
- 14ts19 dd platform high pressure fuel lines
- Bulletin:
- 14TL2
- Component:
- 060000 engine (pws)
- Summary:
- 14tl2 dd platform engine stand adapter w060589023100
- Bulletin:
- 14TL5
- Component:
- 350000 equipment
- Summary:
- 14tl5 abs power line carrier converter available through pdc
- Bulletin:
- 15-009
- Component:
- 060000 engine (pws)
- Summary:
- 15-009 new detroit standard diagnostic times
- Bulletin:
- 15-010
- Component:
- 070000 fuel system, gasoline
- Summary:
- 15-010-dlr transmission cooler line photos
- Bulletin:
- 15CSA4
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 15csa4 holiday schedule for the detroit customer support center
- Bulletin:
- 15TL4
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- 15tl4 w470589050900 ? 3/8? drive gen2 two-stage valve socket
- Bulletin:
- 15TL5
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 15tl5 davco shop pro® fxp 95
- Bulletin:
- 15-009 - Detroit
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 15-009_detroit_new_sdts
- Bulletin:
- 15-015
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 15-015 warranty exclusions reminder
- Bulletin:
- 15-016
- Component:
- 111000 electrical system:battery
- Summary:
- 15-016-dlr new essential tool for cpwa, cppra, ltd cppra, & dsdwc parties: cadex ca-12 battery tester
- Bulletin:
- 15-017
- Component:
- 070000 fuel system, gasoline
- Summary:
- 15-017 detroit: updated fuel injector sdts
- Bulletin:
- 15CSA9
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 15csa9 release of diagnosticlink® 8.02
- Bulletin:
- 15CSA10
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 15csa10 the detroit csc announcing a new feature ? ability to attach files to an existing csc
- Bulletin:
- 15TS10
- Component:
- 060000 engine and engine cooling
- Summary:
- 15ts10rev dd engine platform coolant filter
- Bulletin:
- 15TS3
- Component:
- 060000 engine and engine cooling
- Summary:
- 15ts3 detroit? coolant change from nitrite organic acid technology
- Bulletin:
- 15TL6
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- 15tl6 w470589129100 ? hdep hp fuel rail test caps
- Bulletin:
- 14TL-7
- Component:
- 103000 power train:automatic transmission
- Summary:
- 14tl-7rev dd platform flywheel housing runout tool w470589032100
- Bulletin:
- 12-022
- Component:
- 980000 unknown or other
- Summary:
- 12-022-dlr daimler trucks remarketing corporation (dtr) now requires pre-approval for repairs $1,200 (usd) and greater
- Bulletin:
- sp54007
- Component:
- 110000 electrical system
- Summary:
- Sp54007 customer access connectors
- Bulletin:
- sp54008
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Sp54008 2-inch gauge quick reference (silver star)
- Bulletin:
- sp54009
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Sp54009 sales data code to radio quick reference
- Bulletin:
- sp54012
- Component:
- 110000 electrical system
- Summary:
- Sp54012 icu3 service clusters
- Bulletin:
- sp54013
- Component:
- 120000 exterior lighting
- Summary:
- Sp54013 adding daytime running lights
- Bulletin:
- sp54014
- Component:
- 026000 traction control system
- Summary:
- Sp54014 abs chassis harness
- Bulletin:
- sp54015
- Component:
- 110000 electrical system
- Summary:
- Sp54015 electrical repair kits
- Bulletin:
- sp54017
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Sp54017 sterling multiplex gauges
- Bulletin:
- sp54018
- Component:
- 350000 equipment
- Summary:
- Sp54018 cb mounting plate and strap
- Bulletin:
- sp54020
- Component:
- 110000 electrical system
- Summary:
- Sp54020 strobe and beacon lights
- Bulletin:
- sp54021
- Component:
- 353000 equipment:electrical
- Summary:
- Sp54021 pto dash control switch
- Bulletin:
- sp54022
- Component:
- 117000 digital instrument panel
- Summary:
- Sp54022 icu4 black bezel and chrome bezel gauges
- Bulletin:
- sp54023
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Sp54023 icu4 reference guide
- Bulletin:
- sp54026
- Component:
- 114000 electrical system:wiring
- Summary:
- Sp54026 epa07 harness parts identification
- Bulletin:
- sp54030
- Component:
- 350000 equipment
- Summary:
- Sp54030 ametek gauge replacement
- Bulletin:
- ssb0917
- Component:
- 060000 engine (pws)
- Summary:
- Ssb0917 modificación retroactiva de tubería del lado de aire frío del postenfriador
- Bulletin:
- ssbh3306
- Component:
- 013100 steering:gear box:shaft sector
- Summary:
- Ssbh3306 ejes delanteros sterling
- Bulletin:
- ssbh5419
- Component:
- 114000 electrical system:wiring
- Summary:
- Ssbh5419 cambio en el cableado
- Bulletin:
- ssbh9801
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Ssbh9801 estándares de acabado de pintura
- Bulletin:
- 35-12
- Component:
- 100000 power train
- Summary:
- 35-12 - bearing spacer replacement, conmet preset drive hubs
- Bulletin:
- 33-11
- Component:
- 100000 power train
- Summary:
- 33-11 - bearing spacer replacement, conmet preset steer hubs
- Bulletin:
- sbh0006
- Component:
- 355100 equipment:other:labels
- Summary:
- If a gvwr certification label is lost or damaged, freightliner will supply a duplicate label. log on to dtnaconnect.com and under "dtnaconnect resources", select the "tool and services" plus sign. select "request for certification labl or
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