2017 VOLKSWAGEN CC Recall
- Campaign:
- 17V287000 on 05/01/2017
- Component:
- Seats:front assembly:head restraint
- Manufactured:
- 11/17/2015 - 06/02/2016
- Affected:
- 23
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain 2016-2017 cc vehicles. incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 202a, "head restraints."
- Consequence:
- If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
- Correction:
- Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. the recall began june 26, 2017. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 72g5.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 VOLKSWAGEN CC TSBs (100)
- Bulletin:
- TT911612_2045091
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Update to include model year 2017. information addressed correction to test plan information to address loading of swap keys into a new 5f module.
- Bulletin:
- TT 571004
- Component:
- 110000 electrical system
- Summary:
- Update to model year applicability.
- Bulletin:
- V871612_2043704
- Component:
- 353600 equipment:air conditioner
- Summary:
- Updated to include additional model applicability.
- Bulletin:
- 2017 MAINTENANCE
- Component:
- 350000 equipment
- Summary:
- New publication
- Bulletin:
- 2017 MAINTENANCE
- Component:
- 350000 equipment
- Summary:
- New publication
- Bulletin:
- V011613_2033805
- Component:
- 060000 engine (pws)
- Summary:
- "engine, misfire diagnostic aid the mil is flashing or illuminated."
- Bulletin:
- VSS-16-04
- Component:
- 350000 equipment
- Summary:
- Service communication to notify all dealers of requirement to call and open vta before all mib ii related repairs on my17 vehicles in order to collect all warranty repair information relative to the infotainment system to ensure prompt anal
- Bulletin:
- VSS-16-05
- Component:
- 350000 equipment
- Summary:
- Service communication to notify all dealers of requirement to call and open vta before all mib ii related repairs on my17 vehicles in order to collect all warranty repair information relative to the infotainment system to ensure prompt anal
- Bulletin:
- V871615_2043704
- Component:
- 353600 equipment:air conditioner
- Summary:
- Updated to add jetta, beetle and beetle convertible model applicability.
- Bulletin:
- VSS-16-04
- Component:
- 350000 equipment
- Summary:
- Service communication to notify all dealers of requirement to call and open vta before all mib ii related repairs on my17 vehicles in order to collect all warranty repair information relative to the infotainment system to ensure prompt anal
- Bulletin:
- V871615_2043704
- Component:
- 353000 equipment:electrical
- Summary:
- Updated to add jetta, beetle and beetle convertible model applicability.
- Bulletin:
- ENHANCED REAR VI
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Enhanced rear view mirror installation instructions
- Bulletin:
- ENHANCED REAR VI
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Enhanced rear view mirror installation instructions v.2
- Bulletin:
- V001706_2033708
- Component:
- 160000 structure
- Summary:
- Update tb to include model year 2016 & 2017 applicability
- Bulletin:
- V271701_2033978
- Component:
- 060000 engine (pws)
- Summary:
- Update existing technical bulletin to include model year 2017 applicability.
- Bulletin:
- TT 57-10-11
- Component:
- 110000 electrical system
- Summary:
- Tech tips (comfort module (j393) or bcm (j519) replacement): this document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched off. this can be accomplished by selec
- Bulletin:
- TT011703 2047670
- Component:
- 060000 engine and engine cooling
- Summary:
- Steps to address false misfire indication
- Bulletin:
- TT911401SS4 2036
- Component:
- 114000 electrical system:wiring
- Summary:
- Direction to check for loose connections resulting in erratic operation
- Bulletin:
- VIN-4-A-PIN Dece
- Component:
- 060000 engine (pws)
- Summary:
- Customer states noise from the engine/turbo and/or mil-on and misfire faults
- Bulletin:
- VIN-4-A-PIN Dece
- Component:
- 118000 electrical system: software
- Summary:
- Vag03366 in abs module
- Bulletin:
- V151701_2045939
- Component:
- 356000 equipment adaptive
- Summary:
- Update procedure removing camshaft and rocker inspection and or replacement. update part number suffix.
- Bulletin:
- 37K4 Bulletin
- Component:
- 110000 electrical system
- Summary:
- On vehicles with a 6 speed dual clutch gearbox, malfunctions can occur when using the cruise control system because of a programming error. when activating the cruise control system, the gearbox can change shift into too low a gear.
- Bulletin:
- TT911610_2044699
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update tech tip to include model year 2017 applicability.
- Bulletin:
- VIN-4-A-PIN Janu
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- Customer states noise from the engine/turbo and/or mil-on and misfire faults
- Bulletin:
- V371601 2033975
- Component:
- 103000 power train:automatic transmission
- Summary:
- This document was created in response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, volkswagen group of america, volkswagen canada have prepared the
- Bulletin:
- V341601 2034406
- Component:
- 101000 power train:clutch assembly
- Summary:
- Discusses possible causes of customer concern customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels
- Bulletin:
- V191601 2022549
- Component:
- 060000 engine and engine cooling
- Summary:
- Tech bullentin concerning electric coolant fans that continue to run after ignition is switched off
- Bulletin:
- V001602 2033846
- Component:
- 073000 fuel system, gasoline:fuel injection system
- Summary:
- Fuel additive to help prevent sporadic misfire faults a volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
- Bulletin:
- V001601 2034407
- Component:
- 350000 equipment
- Summary:
- Document informs meaning of service numbers to discribe issuse with if the customer is experiencing clutch related issues and the concern is found to be within the clutch components if the customer is experiencing manual gearbox relat
- Bulletin:
- TT 97-14-02ss1
- Component:
- 110000 electrical system
- Summary:
- Tech tips damage to data link connector (dlc) from aftermarket devices (cannot communicate with vehicle obd system)
- Bulletin:
- V461603 2015173
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Technical bulletin informing that when applying brakes at highway speeds the following symptoms may occur: - brake pedal pulsation - vibration felt in vehicle body - steering wheel shakes it informs how to inspect brakes. it informs of
- Bulletin:
- V461604 2010245
- Component:
- 020000 suspension
- Summary:
- Technical bulletin on how to service vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. the document also co
- Bulletin:
- TT 91-15-07
- Component:
- 110000 electrical system
- Summary:
- Direction to utilize genuine apple cable when using apple carplay for the mibii system
- Bulletin:
- V131701-2046780
- Component:
- 356000 equipment adaptive
- Summary:
- Idler roller for ribbed bely now available as a parts kit.
- Bulletin:
- TT911702
- Component:
- 284000 back over prevention: camera system
- Summary:
- Direction to adjust rear view camera display brightness on mib2 infotainment systems.
- Bulletin:
- TT911701
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Log information to identify the type of 5f mib2 infotainment module.
- Bulletin:
- TT911101
- Component:
- 110000 electrical system
- Summary:
- Update to existing tech tip 91-11-01 for later model years, to direct technicians to the bluetooth compatibility chart.
- Bulletin:
- V871618_2043704
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Updated to include additional model year and required documentation instruction.
- Bulletin:
- TT 91-16-12
- Component:
- 118000 electrical system: software
- Summary:
- Update to include model year 2017. information addressed correction to test plan information to address loading of swap keys into a new 5f module.
- Bulletin:
- VWP-16-04
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This bulletin informs dealers of the 2017 model year volkswagen vehicle warranty.
- Bulletin:
- V001708 2038059
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update technical publication to include model year 2018 atlas
- Bulletin:
- Dealer Letter-Da
- Component:
- 350000 equipment
- Summary:
- Over time, affected vehicles may develop gearbox noise due to an insufficient supply of oil within the gearbox.
- Bulletin:
- TT 011505
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Tip to perform gff feedback for test plan issues.
- Bulletin:
- TT 011504
- Component:
- 118000 electrical system: software
- Summary:
- Seach tips to assist in finding dtc information
- Bulletin:
- TT 011401
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update to existing article that addressed additional diagnostics for lean running concerns.
- Bulletin:
- PDI - CC TECHCHE
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Cc perfect delivery inspection (pdi) - technician and detailer inspections: a checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchase
- Bulletin:
- PDI - CC TECHCHE
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Cc perfect delivery inspection (pdi) - technician and detailer inspections: a checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchase
- Bulletin:
- VIN-4-A-PIN
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Customer states noise from the engine/turbo and/or mil-on and misfire faults
- Bulletin:
- VIN-4-A-PIN01-23
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Customer states noise from the engine/turbo and/or mil-on and misfire faults
- Bulletin:
- VIN-4-A-PIN01-04
- Component:
- 060000 engine and engine cooling
- Summary:
- Customer states noise from the engine/turbo and/or mil-on and misfire faults
- Bulletin:
- V871620 2005566
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update model and model year applicability.
- Bulletin:
- V691601 2010479
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update model year applicability to include 2017.
- Bulletin:
- V341602 2034406
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Additional symptom gathering information and guidence to isolate customer concern before beginning repair.
- Bulletin:
- V871622 2019947
- Component:
- 353600 equipment:air conditioner
- Summary:
- Update to model year applicability.
- Bulletin:
- V871621 2043893
- Component:
- 353600 equipment:air conditioner
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V851603 2041609
- Component:
- 138110 visibility:defroster/defogger system:windshield:blower
- Summary:
- Update model year applicability.
- Bulletin:
- V661603 2027119
- Component:
- 350000 equipment
- Summary:
- Update model year applicability.
- Bulletin:
- V401602 2040561
- Component:
- 010000 steering
- Summary:
- Updated to include model year 2017 applicability
- Bulletin:
- V371602 2033975
- Component:
- 103000 power train:automatic transmission
- Summary:
- Updated to include an additional model year applicability.
- Bulletin:
- V191602 2022549
- Component:
- 110000 electrical system
- Summary:
- Update model year applicability.
- Bulletin:
- V011615 2014815
- Component:
- 060000 engine (pws)
- Summary:
- Update to include additional model year applicability.
- Bulletin:
- V001605 2033846
- Component:
- 060000 engine (pws)
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V151602 2045454
- Component:
- 021600 suspension:front:wheel bearing
- Summary:
- The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.
- Bulletin:
- V001607 2034407
- Component:
- 103000 power train:automatic transmission
- Summary:
- Update to include model year 2017 applicability.
- Bulletin:
- TT 00-16-02
- Component:
- 350000 equipment
- Summary:
- Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
- Bulletin:
- TT 911507
- Component:
- 350000 equipment
- Summary:
- Update to existing tech tip to include my2017.
- Bulletin:
- V131702 2044350
- Component:
- 060000 engine (pws)
- Summary:
- Update tb to include model year 2017 and include additional engine applicability.
- Bulletin:
- V871618 2043704
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Updated to include additional model year and required documentation instruction.
- Bulletin:
- TT 97-12-02
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- data link connector pin assignment chart that is applicable to all models. update model year applicability.
- Bulletin:
- V911701 2035473
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Tb updated to remove model year 2016 applicability and to add model year 2017 applicability.
- Bulletin:
- TT911610ss4-2044
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update tech tip to refer to etka for the latest parts information.
- Bulletin:
- TT171501-2040170
- Component:
- 060000 engine (pws)
- Summary:
- To add model year 2016 and 2017 applicability and reminder about programming activation of oil pressure regulation/retraction on all models with 1.8l cpka and cpra engines after engine assembly, cylinder head or turbocharger replacement.
- Bulletin:
- 1-2017 Update
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This communication is to update our profi dealers of the current status of the latest inbound and outbound profi requests.
- Bulletin:
- Elsa 6-22-15
- Component:
- 350000 equipment
- Summary:
- This document contains the vw elsa newsletter that contains a general overview of wiring diagrams updates, elsapro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech
- Bulletin:
- Elsa 6-29-15
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This document contains the vw elsa newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
- Bulletin:
- VST-16-01
- Component:
- 131000 visibility:windshield
- Summary:
- Explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
- Bulletin:
- TT571004 2031440
- Component:
- 110000 electrical system
- Summary:
- Updated direction to address no communication concerns with the -j519- vehicle electrical system control module.
- Bulletin:
- V151603 2045939
- Component:
- 060000 engine (pws)
- Summary:
- Wear of the camshaft bearing bridge can cause axial movement of the camshaft resulting in faults stored.
- Bulletin:
- V001608 2036935
- Component:
- 350000 equipment
- Summary:
- Updated to include additions claiming instruction with options.
- Bulletin:
- TT911609 2044314
- Component:
- 118000 electrical system: software
- Summary:
- Repair direction to address fault code b201a that sets after replacement of the j794 infotainment module. include model year 2017 for all models with mib2 radios
- Bulletin:
- Fluid Capacity C
- Component:
- 350000 equipment
- Summary:
- Fluid capacity table
- Bulletin:
- V171604 2037201
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V151702 2045454
- Component:
- 060000 engine and engine cooling
- Summary:
- Update tiguan oil pan labor operation number in warranty table.
- Bulletin:
- TT001703
- Component:
- 118000 electrical system: software
- Summary:
- Tip for scan tool concerns that may occur duing a test plan
- Bulletin:
- TT271705
- Component:
- 118000 electrical system: software
- Summary:
- J428 adaptation to address loss of function after repairs
- Bulletin:
- TT911610
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Updated version to address a additional fault code
- Bulletin:
- TT911613
- Component:
- 110000 electrical system
- Summary:
- Updated diagnostic direction to address new concerns in regards to apply carplay connection on mibii equipped vehicles. update models and model year applicability.
- Bulletin:
- TT911706
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Tip to address antennae issues in conjunction with dtcs b10f411, b105413
- Bulletin:
- V461702 2010245
- Component:
- 045000 service brakes, air:disc
- Summary:
- Updated to include additional models and model year applicability.
- Bulletin:
- V461703 2015173
- Component:
- 045000 service brakes, air:disc
- Summary:
- Updated to include additional models and model year applicability.
- Bulletin:
- V871714 2043704
- Component:
- 353600 equipment:air conditioner
- Summary:
- Updated to include additional models and model year applicability.
- Bulletin:
- A971861 2013504-
- Component:
- 110000 electrical system
- Summary:
- This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mil-on, fault p013e in the ecm
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Customer states noise from the engine/turbo and/or mil-on and misfire faults
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mil-on, fault p013e in the ecm
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mil-on, fault p013e in the ecm
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mil-on, fault p013e in the ecm
- Bulletin:
- On-car analysis
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mil-on, fault p013e in the ecm
- Bulletin:
- On-car analysis
- Component:
- 060000 engine and engine cooling
- Summary:
- Mil-on, fault p013e in the ecm
- Bulletin:
- On-car analysis
- Component:
- 060000 engine and engine cooling
- Summary:
- Mil-on, fault p013e in the ecm
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